OUR STAFF

Richard L. Faiola, MD, ABFM

Richard Faiola, MD, completed medical training at Loma Linda University. Three years of specialty training in Hinsdale, IL followed, where he served as Chief Resident and became Board Certified in Family Medicine. On completing two years of service with the U.S. Air Force, he joined the Steck Medical Group, Chehalis, WA in 1981. In 2001, he began a full time international locum tennens ("rent-a-doc") career working or volunteering in Washington, Idaho, Wisconsin, India, Barbuda, Germany, and New Zealand. While his own building was under construction, he continued his locums work at Sea Mar Community Health Center and Group Health Cooperative, both in Olympia.


Dr. Faiola opened his own rapidly growing private practice, Heritage Family Medicine, on the West side of Olympia, WA, in February, 2006.


To read more about Dr. Faiola, click here.

Elizabeth (Betsy) Forman Serdar, ARNP

Elizabeth Forman Serdar, ARNP is a board-certified Nurse Practitioner in Family Practice. She graduated from Seattle Pacific University and has been at Heritage Family Medicine since 2012. Her background includes 30 years of RN experience in both the Army Nurse Corps and civilian medicine.


Betsy embraces a holistic approach to wellness, believing that mind, body, and spirit play equal roles in one's health. It is her desire to co-create a wellness plan with each individual patient to move them along the continuum of health towards their personal definition of wholeness. She invites babies, children, men, and women of all stages of life into her new practice.


Betsy is an avid backpacker and adventurer. She and her husband are active members of the Olympia Mountaineers.


Betsy is an independent contractor to Heritage Family Medicine, setting her own hours, maintaining her personal equipment and own insurance. While sharing the HFM name, space, and services, she is responsible for her own practice and clinical decisions, and is free to also work elsewhere.

Percy Lynchard, lll, ARNP

Percy Lynchard, III, ARNP, received his RN degree from the University of Southern Mississippi. His work experience includes a multitude of OR settings, from a major trauma center in south Mississippi, to a small band-aid station on the Mexico border in southwest New Mexico. Percy’s most recent stop was at Providence St. Peter’s Hospital, where he practiced for over 6 years before starting work as an ARNP. His desire to have more interaction with his patients, led him to pursue his advanced degree in nursing. He then went on to receive his advanced training in nursing, as well as Family Medicine through Gonzaga University.

Percy believes in getting to know his patients and their concerns, working with them to treat the whole person, for a healthy life. He sees men, women and children of all ages and sees patients for Commercial Driver's License (CDL).

Percy is originally from Mississippi where he grew up. When he married, he and his wife settled in the Pacific Northwest, where she is from. They have a young son whom Percy is looking forward to sharing his outdoor hobbies with as he grows up. Cooking is also one of Percy’s interests; he enjoys learning about and making dishes from all over the world. He particularly likes making up some downhome Cajun, and Creole-style foods, along with good ol’ Memphis-style BBQ.


Percy is an independent contractor to Heritage Family Medicine, setting his own hours, maintaining his personal equipment and own insurance. While sharing the HFM name, space, and services, he is responsible for his own practice and clinical decisions, and is free to also work elsewhere.

Debra, ARNP

Debra has 29 years of health care experience She received a Bachelor’s Degree in Nursing from Washington State University, Master’s Degree in Nursing from University of Phoenix, and post graduate Certification in Advanced Practice Nursing from the University of Washington. She is board certified through the American Nursing Credentialing Center as an Adult Nurse Practitioner.

Debra began her clinical career as a registered nurse in the emergency department and worked in various clinical settings as an RN and Nurse Leader. Upon completion of her Advanced Certification she worked in primary care, gastroenterology, and individual home and group home settings. Her goal is to partner with individuals and families to facilitate their leading healthy, joyous, lives.

She sees individuals over the age of 12 through end of life.

Debra was born and raised in Washington and loves to travel to warm, tropical climates. She has been married to her best friend for 28 years and has two adult daughters, one adult step-son, three grandchildren.

Debra is an independent contractor to Heritage Family Medicine, setting her own hours, maintaining her personal equipment and own insurance. While sharing the HFM name, space, and services, she is responsible for her own practice and clinical decisions, and is free to also work elsewhere.

Samantha Reese, ARNP

Samantha Reese, ARNP is a board-certified Nurse Practitioner. She obtained her Bachelor’s degree at Oregon Health & Science University. Her RN experience has been diverse, with practice in home health, skilled nursing, intensive care, psychiatric, educational and managerial nursing. Samantha went on to Gonzaga University where she completed her Doctorate of Nursing Practice as a Family Nurse Practitioner.

Samantha takes a patient-centered approach to care, developing a treatment plan unique to each individual. She invites patients of all ages, race, ethnicity, orientation, and background into her practice.

Samantha is a lifelong learner who is always exploring new hobbies. She particularly enjoys board sports, artistic outlets, gaming, music, movies and exploring the Pacific Northwest. Above all, she is a proud mom, who loves spending time with her family.

Samantha is an independent contractor to Heritage Family Medicine, setting her own hours, maintaining her personal equipment and own insurance. While sharing the HFM name, space, and services, she is responsible for her own practice and clinical decisions, and is free to also work elsewhere.

Whitney, CMA, X-ray Technician

Lead Medical Assistant


Whitney was raised in the foothills of Mt. Rainier, in Packwood, WA. Where she spent her adolescent years working at the family-owned grocery business. After graduating with honors from high school, she continued her education at Maric College in North Hollywood, CA., where she focused on healthcare. Whitney completed her externship in Southern California and finished top of her class, receiving certification as both a medical assistant and an x-ray technician.

Wenche Faiola, RN - Bookkeeping, Landscape, Keeping Doctor in Line

Wenche grew up in the small village of Mysen, about 45 miles southwest of Oslo, Norway. Since her parents, as well as uncles and aunts, were healthcare professionals, it was natural for Wenche to pursue the same line of work. While studying at Newbold College in Bracknell, England, she met her future husband, Richard Faiola. Encouraged by Richard, she moved to California, where she later received her RN from Pacific Union College in the Napa Valley. She and Richard married after graduating from college.


While Richard studied medicine, Wenche worked as an RN, both at the pediatric unit at the Loma Linda University Medical Center, in Southwest California - a position she still recalls with great fondness. She worked as a psychiatric nurse at Hinsdale Adventist Hospital, in Hinsdale, IL, while Richard completed his specialty training. Wenche gave birth to their first child, daughter Anne-Marie, while in Illinois. Three years later, with Richard at Whiteman Air Force Base in Missouri, she gave birth to their son, Erik.


After moving in 1981 to Chehalis, Washington, Wenche worked as a school nurse, head-room mother, and president of the Lewis County Medical Alliance, in addition to full-time homemaking. In 1996, she added to her natural gardening skills by becoming a Master Gardner through the University of Washington course work. She has applied her horticultural talents to design and maintain the landscaping surrounding HFM.


When she isn't working for HFM, Wenche enjoys spending time with her three grandchildren. She is also an avid birder and enjoys nearly any outdoor activity.