Heritage Family Medicine
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Billing questions?
Call: 360.740.5945

Schedule an Appointment
360-704-A-DOC (2362)

Our online scheduling is not available due to technical issues. Please call the office at 
360-704-A-DOC (2362) to schedule an appointment.

Only for the curious,
Dr. Faiola's opinion.

Heritage Family Medicine
4001 Harrison Ave, NW
Olympia, WA 98502

360.704.ADOC (2362)


We will be closed July 4th & 5th!

Heritage Family Medicine will be closed Thursday, July 4th and Friday July 5th, so that the physicians and staff may celebrate the holiday with their families. 

Our office will resume normal hours on Monday, July 8th. We wish you a safe and relaxing holiday.

Heritage Family Medicine is committed to being available to its patients when needed. Whether in the office, or by e-Consult, or by telephone, our aim is to meet your medical needs promptly and efficiently.  (Our online scheduling is temporarily offline. We are sorry for the inconvenience. Please call the office to schedule an appointment: 360-704-ADOC (2362).

HFM has appointments available 5 days per week - often that same day! 

Monday 8:30 am - 5:00 pm
Tuesday 8:30 am - 5:00 pm
Wednesday 8:30 am - 5:00 pm
Thursday 8:30 am - 8:00 pm
Friday 8:30 am - 3:00 pm

Note: if you are ill - PHONE US at 360.704.ADOC (704.2362) and you will be scheduled.

If you are an established patient and actually ill, we will see you today or the next business day-guaranteed. If necessary, we will extend our normal hours to do so.

Whenever possible, we will extend the same effort even to those seeking only routine medical care for chronic conditions, physical exams. etc. We will see you that day or the next. If honoring this commitment becomes difficult, HFM will close its doors to new patients until our capacity to serve your needs can be expanded.

Phones are answered "LIVE", only when all available staff are engaged in active care for others will our phones be answered by machine. If you reach our machine, you may leave a message, request a call back, or try again later.

Phones are NOT answered between 12:00 pm - 1:00 pm.

But email is preferred. You may email Heritage Family Medicine directly from this page. 
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