HFM Remains Open For Business!
Schedule an Appointment
360-704-A-DOC (2362)

Save time, save a stamp, 
save a tree.

Billing questions?


Only for the curious,
Dr. Faiola's opinion.

Dr. Faiola's African Safari

(click on picture)

Forget "Doctor"
will do just fine!

By clicking on the picture below you will be redirected to the website Flicker/HFMphotos to  enjoy pictures of
Dr. & Mrs. Faiola's Grandchildren.

Dr. Faiola's New Zealand Photo Journals
Several patients have expressed interest in the experience of Dr. Faiola in New Zealand. Below are links to his personal photo diary that he sent to family and friends.

New Zealand Spam Vol. 2 No. 1
New Zealand Spam Vol. 2 No. 2
New Zealand Spam Vol. 2 No. 3
New Zealand Spam Vol. 2 Suppliment

We will still welcome evaluation and treatment for High Blood Pressure, Diabetes, Cardiovascular Disease, Depression, Established Pain Management patients, Family Planning, Dermatology concerns, well baby & child check ups, new patients are welcome! We are still practicing and treating all the other things a Family Medicine does. 

We have taken steps to make our environment as safe as possible for the NON-COVID-19 patients whose needs must still be met.  As there is no specific treatment for the virus and as yet we cannot get testing supplies (despite whatever certain politicians say), HFM is really not expecting that many afflicted patients.

Heritage Family Medicine
4001 Harrison Ave. NW,
Olympia, WA 98532-5084

 Betsy IS BACK, near full time!


Heritage Family Medicine is pleased to announce the return of Betsy Forman Serdar, ARNP to near full-time practice!
HFM Annual Visit Policy Explained

The following link attempts to explain an "innovation" that the government and insurers decided was a wonderful idea a few years ago - without ever asking the doctors or their staff that must implement it. It has caused MUCH confusion for patients and misrepresentation by insurance marketers. For years they refused to pay for "preventative, annual exams" - THEN they saw the light and said not only do we now think they are valuable, we want no co-pay or deductible to stand in the patient's way of getting them! But, then defined them in such a limited fashion (and pay so poorly for them) that essentially nothing the patient really    wants - management of their usual chronic conditions, reills of their medications, of even a proper physical exam (for Medicare) is "covered." THOSE things require a separate visit. It is NOT how family medicine works!! We are always considering multiple problems, both physical and emotional at every visit. It is what makes Primary Care, efficient care. We do not like this whole idea, but we must play by their rules. The margins in Primary Care between expenses and            reimbursement are too marrow to do  otherwise. The following link will take you to the full explanation.

Heritage Family Medicine Provides:

  • Board-certified physicians and nurse practitioners.
  • Same or next day appointments if ill, guaranteed.
  • Lab and x-ray services on site.

Save 50% on Primary Care Medicine...
HFM may be the ideal practice for those who...
  • Pay their own medical bills.
  • Use medical reimbursement plans.
  • Use health savings accounts.
            Click HERE to learn more!

Heritage Family Medicine (HFM) provides the best of "old fashioned" personalized healthcare, coupled with modern techniques in the newest of settings. We deliver compassionate board-certified care to men, women and children. Same, or next-day appointments are guaranteed, if ill. Lab and x-ray services are located on-site in our state-of-the-art facility in Olympia, Washington.

As of May 21, 2014 the RULES HAVE CHANGED! 

It is "not your Daddy's exam" anymore, but a serious undertaking, with numerous mandated requirements and strict regulations.


Dr. Faiola and Percy Lynchard, ARNP are Certified Medical Examiners with the FMCSA. You can get your CDL-DOT Exam at HFM, along with other studies that might be needed. Truck parking is available.

To find out exactly how HFM can help with your CDL-DOT Exam click on the above truck picture to go to our CDL-DOT Exam info page.
COVID-19 (Coronavirus)  Information Page?

(Click on the image below.)


COMPLETE BEFORE SEEKING AN APPOINTMENT IF you have respiratory symptoms.


To help limit our patients unnecessary travel at this time, Heritage Family Medicine is pleased to announce;




Need a "doctors note"? Don't Call US! Go here.

HFM Coronavirus Medical Excuse



                We're proud to offer                           allergy drops to our patients!

Take control of your allergies with allergy drops, also known as sublingual immunotherapy. We’re excited to offer this treatment to our patients. Call and schedule an appointment to see how you can benefit from this custom treatment.

Reprinted with permission from Allergychoices, Inc. © 2019 ALL RIGHTS RESERVED.
Interesting Health Link
Would you like to know your health related age?

Click on the button below to compute your health and habit related age, considering your known medical risks, healthy habits, family history, etc.


You do not need to give your name or provide any identifying information. If you do not know the answers to some questions you may leave them blank and they will not be considered in the calculations. However, if you do not know some of the answers, you SHOULD! Make an appointment and find out.

By clicking on the above link you will be directed to web pages that are NOT endorsed by or affiliated with Heritage Family Medicine.

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